Customer sendsService request
Customer experience
Customers request service
Customers choose a service and provide the details your business needs to respond.
Form collectsService, location, details, preferred timing, and contact information
What happens nextYou review the request and confirm the next step
Important: Sending the customer form creates a request. It does not automatically confirm scheduling, acceptance, or a final price.
Customer-facing identity
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The business name customers see on the public request page.
Use the business name, not the account login email.
Customers can use this address to contact the business.
Where service happens
Where can customers request service?
Choose only the locations customers should be allowed to request.
What customers can choose
Services and pricing
Create the services customers can request and control the price and location for each one.
Share with customers
Customer Request Page
Confirm that the page asks for the right service, location, price, and contact details.
Appearance
Logo and customer-page color.
Customer Payments
LoadingConnect Stripe when customers need to pay a deposit or customer-facing charge.
Payment connection detailsAccount, charges, and payout readiness
Completed-work records
LoadingSend completed records to Google Sheets for reporting. SMILES remains the source of truth.
Connection
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Business Email Updates
Operational emailChoose which request and work milestones send an email to your business.
Team Access
Secure workspace accessCreate and manage secure access for the people who help complete customer work.
Privacy & Account
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