Request deletion in the platform
- Sign in as the workspace owner.
- Open Company Settings.
- Find Privacy & Account.
- Review the retention notice, enter your current password, and request deletion.
What happens next
Your request starts a 30-day recovery period. You may cancel from Company Settings during that period. After the scheduled date, the request is queued for verified support processing. Permanent deletion is complete only after SMILES confirms completion. Account credentials, workspace content, team records, customer records, jobs, and operational data are included, subject to verified database relationships and legally required retention.
Information that may be retained
Limited payment, tax, dispute, fraud-prevention, security, or legal records may be retained when required. Retained records are restricted from normal product use and removed when the applicable requirement expires.
Cannot sign in?
Email smilesinroute@gmail.com from the account email. Include the workspace name and state that you are requesting account deletion. Do not include your password.